Social Worker (SW) / Social Service Worker (SSW)

• Conduct interviews with service users as well as their families in order to review and assess their situation
• Offer support and information to service users, as well as their families
• Organize and manage support packages to enable clients lead the fullest lives possible
• Make decisions and recommend on the best course of action for a particular client
• Liaise with, and make referrals to other sister or relevant agencies
• Maintain accurate records
• Prepare reports for legal action
• Give evidence in court when called upon
• Assess and treat individuals with mental, emotional, or substance abuse problems, including abuse of alcohol, tobacco, and/or other drugs. Activities may include individual and group therapy, crisis intervention, case management, client advocacy, prevention, and education
• Counsel clients in individual and group sessions to assist them in dealing with substance abuse, mental and physical illness, poverty, unemployment, or physical abuse
• Interview clients, review records, and confer with other professionals to evaluate mental or physical condition of client or patient.
• Collaborate with counselors, physicians, and nurses to plan and coordinate treatment, drawing on social work experience and patient needs.
• Monitor, evaluate, and record client progress with respect to treatment goals.
• Refer patient, client, or family to community resources for housing or treatment to assist in recovery from mental or physical illness, following through to ensure service efficacy.
• Counsel and aid family members to assist them in understanding, dealing with, and supporting the client or patient.
• Modify treatment plans according to changes in client status.
• Plan and conduct programs to prevent substance abuse, to combat social problems, or to improve health and counseling services in community.

1) Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

2) Social Perceptiveness — Being aware of others’ reactions and understanding why they react as they do.
3) Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
4) Speaking — Talking to others to convey information effectively.
5) Writing — Communicating effectively in writing as appropriate for the needs of the audience.
6) Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
7) Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
8) Coordination — Adjusting actions in relation to others’ actions.
9) Service Orientation — Actively looking for ways to help people.
10) Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
11) Time Management — Managing one’s own time and the time of others.
12) Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
13) Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
14) Negotiation — Bringing others together and trying to reconcile differences.
15) Instructing — Teaching others how to do something.
16) Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
17) Persuasion — Persuading others to change their minds or behavior.

18) Assessment and Case Management Skills

• The successful candidate will possess a degree or diploma in Social Work combined with a minimum 1 year of work experience preferably with individual with mental health and addiction issues.
• Registration with the Ontario College of Social Worker & Social Service Worker as a member in good standing is an asset.
• Computer skills required
• Valid G licence is an asset.